Frequently Asked Questions

• Add items to your cart

• Go to your cart

• At the end of your Billing contact information, there's a check-box for "Create an account?"

• Check that box

• Upon a successful checkout, you'll create an account with Filippi!

• Go to https://filippiusa.com/my-account/lost-password/

• Enter your registered email.

• Follow the instructions sent to your email.

• Add items to your cart.

• Go to the 'Checkout' page.

• Find the 'Apply Discount Code' section.

• Enter code and click 'Apply'.

Yes, please contact us. We will take purchase orders so your institution can be invoiced. We can provide quotes if needed.

• Credit/Debit Cards.

• ACH Bank Transfer

Yes. We use SSL encryption and other security measures to protect your data, and no Credit Card or Banking Information is stored on our systems.

We try to ship all orders within 3 days but during our busy seasons it may take longer.

Yes. See our 'Shipping Policy' for details.

• Go to 'My Account'.

• Click on 'Addresses'.

• Update your details and save.